A Roofing Service Department is Costly but Necessary
A service department is among the costliest departments a roofing company can maintain. This is the reason many roofing contractors don't operate one. Scheduling service technicians is notoriously challenging. Their trucks are loaded with virtually every imaginable material and tool. Moreover, many times, what's suspected to be a roof leak turns out to be unrelated to the roofing at all.
It could be plumbing, windows, or even brick walls that are the culprits. Yet, despite these challenges, I firmly believe that a service department is invaluable, both for the contractor and the client. As contractors offering roofing services, we can identify industry trends and recurrent issues. We often notice materials that don't hold up as long as advertised or areas where our installers could benefit from additional training.
For customers, it's crucial to know that your roofing contractor is just a call away, whether a tree branch damages your roof or you need to address a leaky gutter corner for warranty claims. And when trying to pinpoint the source of a roof leak, you require a genuine construction expert, not merely a roofing installer.
So, when you're in the market for a roofing contractor, opt for one that boasts a service department. You won't be disappointed.
We are a 45 year old Roofing Company that figures things out because roofing is all we do and almost every project runs into snags. We’ve got the experience to make it work.
